Delivery and refunds

If you are not 100% satisfied with your purchase from The Car Key People ltd we are happy to provide you with a full refund.

Please email with as much information as possible.

All items must be returned to us within 30 days from the date of purchase. To qualify for a refund all items must be returned to us in the same condition that you received it. You will need to provide a receipt as proof of purchase.

Once we have received the returned item we will make an inspection, and if your return is approved we will notify you via the email address you provided. 

The Car Key People London

Shipping costs

We provide multiple shipping options, please choose the options that best suits your requirements. All shipping methods and costs may be reviewed at checkout.

Return shipping costs

You will be responsible for the cost of return shipping. We suggest returning all products using a tracked and recorded postal method. When a refund is provided the cost of original postage (if applicable) will be deducted.